Service Desk

Body Service Desk

Our Service Desk Management Services

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Service-level Management

PCH provides you with continual identification, monitoring and review of the levels of IT services specified in your SLA with your clients.

Availability Management

PCH will assist your organization to sustain the IT service-availability to support your IT needs at a justifiable cost.

Capacity Management

PCH can support part or all of your IT services in an optimum and cost-effective way by matching our resources to your support needs. This high-level activities results in workload management, demand management and resource management.

Continuity Management

PCH's IT service continuity management covers the processes by which plans are put in place and managed to ensure that your IT services can continue while serious incidents are being impairing your internal IT infrastructure. This would be the result of proactive measures that would reduce the risk of a disaster in the first instance.

Change Management

PCH will ensure that customized methods and procedures are used for efficient handling of changes within your support infrastructure. This will result in minimal disruption of services, reduction in back-out activities,and economic use of resources involved in the change.

How can we help you?

Call us Toll Free at 1-888-802-5347 or Speak With one of our sales executives.