Our ISP Support Services
We work with internet service providers of all sizes across North America to provide their end-users with round-the-clock, branded (white-labelled) customer service, sales, billing and technical support. When an ISP brings us on to handle their front-line support needs, it allows their management team to focus on growing their business, rather than having to worry about putting a support staff together for their existing users.
Our technical support staff are well equipped with a vast amount of knowledge and experience, coupled with an eagerness to help and enthusiastic approach. We are familiar with an array of Internet service methods, including: Digital Subscriber Line (DSL), Dial-up, WIMAX, Microwave, Cable, Wireless, Fibre Optic, Broadband, Fixed Wireless, Satellite and Mobile.
PC Helpline is among the very few ISP solution providers that is PCI compliant. PCI compliancy is vital for all merchants who accept credit cards payments. If your company intends to accept card payment, and store, process and transmit cardholder data, you need to host your data securely with a PCI compliant provider.
The days of missing potential business because your staff has gone home for the day, or is tied up on the phones are over. Utilize PC Helpline for over-the-phone sign ups, to discuss package details, installation fees and general questions.