Outsourcing News & Press Releases

News and Press Releases

Articles and Technology News

Celebrating 10 years of supporting Computer Troubleshooters USA

October 2013, PCH celebrates 10 years of supporting Computer Troubleshooters USA Challenges Faced:10 years ago Computer Troubleshooters found themselves in need of a reliable help desk solution for their franchise Having tried multiple reputable companies with poor results they decided to...
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October 2013 PC Helpline will be supporting Randstad Canada with their Google Apps migration

Press Release, October 2013: PC Helpline was selected to provide Google Apps Support for Randstad Canada.

PC Helpline will be working closely with one of Google Premier Partners, SheepDog Inc and Randstad Canada to provide round-the-clock phone support during their migration to...
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Victoria BC high-tech sector valued at 3-billion

The economic impact of Greater Victoria's high-tech industry has hit the $3-billion mark, according to information released this week by the Victoria Advanced Technology Council. On the eve of its annual awards show at the Victoria Conference Centre, the high-tech advocate released its VIATeC 25 - an...
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PC Helpline selected to provide After- Hours Email Support To Massachusetts Medical Society

April 2013, PC Helpline is proud to have been selected by Massachusetts Medical Society to provide email support to their staff for after-Hours, Weekends and Statutory Holidays.

The support includes email clients on Desktops, Tablets and Mobile Devices. "PC Helpline captures...
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On-Shore, Nearshore or Offshore - Are You Sure?

"In 2011 the market for information technology (IT) outsourcing worldwide was reported to be $270 billion and for business process outsourcing (BPO), $165 billion. Recent estimates predict that between 2012 and 2014, ITO growth will be 5 to 8 per cent per annum and BPO growth 8 to 12 per cent per annum,...
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